FAQs

What makes Ruff Ridge different?

We provide regular updates & photos so you can stay connected to your pet while you’re away. Every dog in our care is treated like one of our own, with attention, structure, and genuine affection. We prioritize clear & consistent communication, building long-term relationships with both our clients and their pets.


How do I get started?

Getting started is simple. Reach out through our contact form β€” we’ll walk you through the next steps, set up a Meet & Greet for you and your pets, and answer any questions along the way.


How many dogs do you have at the Chateau at one time?

We typically have an average of 5-6 dogs at the Chateau property combined between our daycare pups and our boarding pups.


Do you care for puppies, seniors, or dogs with anxiety?


Are you licensed & insured?


What are the veterinary requirements for my dog?

Yes β€” we can provide in-home care for dogs who are very anxious, not socialized, or need special medical attention. For fully-vaccinated puppies, senior dogs, and anxious dogs who are friendly with others, we will arrange a trial Daycare / Overnight following the Meet & Greet to see how they adjust in our environment.

Yes β€” we are fully licensed and insured for your peace of mind. Our business meets the proper requirements to operate professionally, and we maintain insurance to help protect your pet, your home, our team, and our property while your dog is in our care.

Required vaccinations include Rabies, Distemper/Parvo, and Bordetella. We also recommend Lepto and CIV.